Competitive Pricing
Investment in Your IT
Transparent pricing. No hidden fees. Scale as you grow.
Managed IT Services
Flat-rate monthly plans for predictable technology costs
Starter
Small teams starting out
up to 10 users · per location
Get Started- Remote helpdesk support
- Patch management
- Monitoring & alerting
- Backup monitoring
- Quarterly review
Business
Growing teams that need coverage
up to 25 users · per location
Get Started- Everything in Starter
- Priority remote support
- 2 hrs on-site included/mo
- Vendor liaison
- Security baseline audit
- Monthly business review
MOST POPULAR
Enterprise
Complex environments
26+ users · multi-location
Contact Us- Everything in Business
- Dedicated account manager
- Unlimited on-site hours
- Strategic IT planning
- Project scoping included
- Weekly exec briefings
Hourly Support
Break-fix, projects, and overflow beyond your plan
Remote Support - $170/hr
Business hours · Mon–Fri 8AM–6PM
On-Site Support - $180/hr
Business hours · dispatch to location
After-Hours - $200/hr
Evenings, weekends, urgent issues
Holiday - $300/hr
Observed holidays · advance notice
1-hour minimum. 15-minute increments after the first hour. Travel may apply outside the Vancouver/Portland metro.
100%
Pacific Northwest Based
Common Questions
Here are some common questions about our services.
Yes. All MSP plans are month-to-month with 30-day cancellation. Annual commitments receive a 10% discount.
Additional on-site time is billed at your plan's preferred rate ($180/hr for Business, custom for Enterprise). No surprise markups..
Absolutely. Plan changes are prorated and take effect immediately. Upgrade when growing, downgrade if you need to tighten up.
Yes. We manage mixed environments — Windows, macOS, Linux workstations and servers. Cloud (Azure, AWS, GCP) and on-premise.
Not Sure What You Need?
Let's talk through your environment and goals. I'll recommend the right fit — no pressure, no upsell.