Every Service. Every Rate. No Surprises.
Local IT support for Vancouver/Portland small businesses. Flat-rate plans, transparent hourly rates, and project pricing — all in one place.
Schedule Free Consultation🛡️ Managed IT Services
Flat-rate monthly plans for predictable technology costs.
Starter
Up to 10 users · per location
- Remote helpdesk support
- Patch management
- Monitoring & alerting
- Backup monitoring
- Quarterly review
Business
11–25 users · per location
- Everything in Starter
- On-site support included
- Vendor management
- Endpoint security
- Monthly review
Growth
26+ users · multi-location
- Everything in Business
- Dedicated technician
- Strategic IT planning
- Priority response
- Volume discounts
Add-ons: RMM $100/device · 24/7 Help Desk $260/user · Extra user $75/mo
🖥️ Computer Remote Management (RMM)
Powered by TacticalRMM + MeshCentral — remote support for Windows, Mac & Linux computers.
RMM Basic
$7.50 per computer
- Remote desktop control
- Real-time remote shell
- Remote file browser
- Basic monitoring
RMM Plus
$6.00 per computer
- Everything in Basic
- Patch management
- Automated monitoring & alerts
- Script execution (PowerShell, Python, Bash)
- 1 hour remote support/month
RMM Pro
$5.00 per computer
- Everything in Plus
- Automated task scheduling
- Software inventory & deployment
- 3 hours remote support/month
- Priority response
RMM Growth
Volume pricing
- Everything in Pro
- Dedicated support hours
- Multi-site management
- Custom integrations
⏱️ Hourly Support
Break-fix, projects, and work beyond your plan.
| Service | Rate | Availability |
|---|---|---|
| Remote Support | $170/hr | Mon–Fri 8AM–6PM |
| On-Site Support | $180/hr | Mon–Fri 8AM–6PM |
| After-Hours / Urgent | $200/hr | Evenings, weekends |
| Holiday | $300/hr | Observed holidays |
1-hour minimum. 15-minute increments after. Travel may apply outside Vancouver/Portland metro.
🖥️ Virtual Server Hosting
Fully managed VMs. We run your server so you don't have to.
Starter
- 2 CPU Cores
- 4 GB RAM
- 100 GB SSD
- Daily backups
- 24/7 monitoring
- VPN access
Business
- 4 CPU Cores
- 8 GB RAM
- 250 GB SSD
- Daily backups
- 24/7 monitoring
- Perfect for QuickBooks
Professional
- 4 CPU Cores
- 16 GB RAM
- 500 GB SSD
- Priority support
- Multiple applications
- VPN access
Custom
- 8+ CPU Cores
- 32+ GB RAM
- 1+ TB SSD
- Priority support
- Custom configurations
- VPN access
Add-ons: QuickBooks +$75/mo · Storage +$25/250GB · RAM +$30/4GB · CPU +$20/core · Daily backup +$50/mo
📊 QuickBooks Desktop Hosting
Run QuickBooks from anywhere. Company file backed up daily. Up to 5 concurrent users. BYOL — use your existing QuickBooks license.
Windows Server 2022 · QuickBooks Desktop · RDP Access · Daily Backup · Fully Managed
Learn More💾 Backup-Only Service
Already have a server? Use our encrypted backup infrastructure.
per month
per month
per month
per month
per month
Encrypted storage · Daily verification · 30-day retention · Restore support · Failure alerting
🔧 Project Services
Flat-rate project work. Scope agreed upfront, no surprises at the end.
Site Survey
Network assessment & recommendations
Data Drop
Cabling, termination, testing
Hardware Deploy
Per device — install, configure, domain join
Server Migration
Physical-to-virtual migration
VM Setup
OS install, hardening, configuration
Custom Work
Non-standard setups & complex networking
Travel: $175/hr or $0.65/mile outside Vancouver/Portland metro
📋 Service Level Agreement
What we guarantee — in writing.
| Metric | Target |
|---|---|
| Network Uptime (Hosting) | 99% monthly |
| Backup Success Rate | 99% |
| Support Response (Business Hours) | 4 hours |
| Critical Issue Response | 1 hour |
Business Hours: Monday–Friday, 5:00 AM – 9:00 PM Pacific. Service credits available for SLA misses.
Not Sure What You Need?
Free 30-minute consultation. We'll assess your setup and recommend the right combination of services — no obligation.
Prices subject to change with 30-day notice. Existing contracts honored at signed rates. 1-hour minimum on hourly services. 15-minute increments after first hour. All rates plus applicable taxes.
Every Service. Every Rate. No Surprises.
Local IT support for Vancouver/Portland small businesses. Flat-rate plans, transparent hourly rates, and project pricing — all in one place.
Schedule Free Consultation🛡️ Managed IT Services
Flat-rate monthly plans for predictable technology costs.
Starter
Up to 10 users · per location
- Remote helpdesk support
- Patch management
- Monitoring & alerting
- Backup monitoring
- Quarterly review
Business
11–25 users · per location
- Everything in Starter
- On-site support included
- Vendor management
- Endpoint security
- Monthly review
Growth
26+ users · multi-location
- Everything in Business
- Dedicated technician
- Strategic IT planning
- Priority response
- Volume discounts
Add-ons: RMM $100/device · 24/7 Help Desk $260/user · Extra user $75/mo
🖥️ Computer Remote Management (RMM)
Powered by TacticalRMM + MeshCentral — remote support for Windows, Mac & Linux computers.
RMM Basic
$7.50 per computer
- Remote desktop control
- Real-time remote shell
- Remote file browser
- Basic monitoring
RMM Plus
$6.00 per computer
- Everything in Basic
- Patch management
- Automated monitoring & alerts
- Script execution (PowerShell, Python, Bash)
- 1 hour remote support/month
RMM Pro
$5.00 per computer
- Everything in Plus
- Automated task scheduling
- Software inventory & deployment
- 3 hours remote support/month
- Priority response
RMM Growth
Volume pricing
- Everything in Pro
- Dedicated support hours
- Multi-site management
- Custom integrations
⏱️ Hourly Support
Break-fix, projects, and work beyond your plan.
| Service | Rate | Availability |
|---|---|---|
| Remote Support | $170/hr | Mon–Fri 8AM–6PM |
| On-Site Support | $180/hr | Mon–Fri 8AM–6PM |
| After-Hours / Urgent | $200/hr | Evenings, weekends |
| Holiday | $300/hr | Observed holidays |
1-hour minimum. 15-minute increments after. Travel may apply outside Vancouver/Portland metro.
🖥️ Virtual Server Hosting
Fully managed VMs. We run your server so you don't have to.
Starter
- 2 CPU Cores
- 4 GB RAM
- 100 GB SSD
- Daily backups
- 24/7 monitoring
- VPN access
Business
- 4 CPU Cores
- 8 GB RAM
- 250 GB SSD
- Daily backups
- 24/7 monitoring
- Perfect for QuickBooks
Professional
- 4 CPU Cores
- 16 GB RAM
- 500 GB SSD
- Priority support
- Multiple applications
- VPN access
Custom
- 8+ CPU Cores
- 32+ GB RAM
- 1+ TB SSD
- Priority support
- Custom configurations
- VPN access
Add-ons: QuickBooks +$75/mo · Storage +$25/250GB · RAM +$30/4GB · CPU +$20/core · Daily backup +$50/mo
📊 QuickBooks Desktop Hosting
Run QuickBooks from anywhere. Company file backed up daily. Up to 5 concurrent users. BYOL — use your existing QuickBooks license.
Windows Server 2022 · QuickBooks Desktop · RDP Access · Daily Backup · Fully Managed
Learn More💾 Backup-Only Service
Already have a server? Use our encrypted backup infrastructure.
per month
per month
per month
per month
per month
Encrypted storage · Daily verification · 30-day retention · Restore support · Failure alerting
🔧 Project Services
Flat-rate project work. Scope agreed upfront, no surprises at the end.
Site Survey
Network assessment & recommendations
Data Drop
Cabling, termination, testing
Hardware Deploy
Per device — install, configure, domain join
Server Migration
Physical-to-virtual migration
VM Setup
OS install, hardening, configuration
Custom Work
Non-standard setups & complex networking
Travel: $175/hr or $0.65/mile outside Vancouver/Portland metro
📋 Service Level Agreement
What we guarantee — in writing.
| Metric | Target |
|---|---|
| Network Uptime (Hosting) | 99% monthly |
| Backup Success Rate | 99% |
| Support Response (Business Hours) | 4 hours |
| Critical Issue Response | 1 hour |
Business Hours: Monday–Friday, 5:00 AM – 9:00 PM Pacific. Service credits available for SLA misses.
Not Sure What You Need?
Free 30-minute consultation. We'll assess your setup and recommend the right combination of services — no obligation.
Prices subject to change with 30-day notice. Existing contracts honored at signed rates. 1-hour minimum on hourly services. 15-minute increments after first hour. All rates plus applicable taxes.