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CompTIA A+ IT Support Fundamentals
Section 1: Hardware Fundamentals
PC Components and Motherboards
CPUs, RAM, and Storage
Peripherals and Connectors
Section 2: Operating Systems
Windows Installation and Configuration
macOS and Linux Basics
File Systems and Command Line
Section 3: Networking Fundamentals
Network Types and Topologies
TCP/IP, Ports, and Protocols
Wireless Networking and Routers
Section 4: Troubleshooting Methodology
The Troubleshooting Process Step-by-Step
Hardware Troubleshooting Scenarios
OS and Software Troubleshooting
Section 5: Security Fundamentals
Physical Security and Access Control
Malware, Viruses, and Threats
Data Security and Encryption
Section 6: Mobile Devices
Laptop Hardware and Maintenance
Section 7: Cloud and Virtualization
Virtualization Basics and Hypervisors
Cloud Computing for IT Support
Section 8: Operational Procedures
IT Documentation and Change Management
Safety, ESD, and Environmental Controls
Section 9: Course Summary
Your IT Support Career Action Plan
Final Quiz: CompTIA A+ Fundamentals